BARRIERS TO MOBILE INTERNET BANKING SERVICE ADOPTION:AN EMPIRICAL STUDY IN KLANG VALLEY OF MALAYSIA
BARRIERS TO MOBILE INTERNET BANKING SERVICES ADOPTION
Introduction
Technology Acceptance Model TAM
Wireless Internet for Mobile Devices
Critical Success Factors of Mobile Banking Adoption
Objectives of Study
Methodology
Results and Findings

BARRIERS TO MOBILE INTERNET BANKING SERVICES ADOPTION
Results and Findings

The level of security in mobile devices is an important issue that has been in huge debate and by the research it is clear that still majority of people believe that this is one of the most important thing which acts are a barrier to adopt mobile internet banking

59 % of the respondents believe that the cost of mobile phone is very expensive and hence it acts as a barrier to adopt the service.