دانلود رایگان پاورپوینت ارزیابی مشتریان خوب و بد

Tales of good and bad customers
The game of customer management
What makes good or bad customers?
Learning customers and companies
A thought – customer stories
Tales of good and bad customers

A thought – customer stories
Can bring out the best or worst
In you and customers, good and bad
They’re told by both of you
They’re more effective in communicating than data and technical words
They’re increasingly image and video, consumed on smart phones and tablets
They help translate customer insight into action
They need a strategy
i.e. it’s not just about finding them