دانلود رایگان پاورپوینت مجموع مدیریت کیفیت در شش سیگما (انگلیسی)

Total Quality Management

An emphasis on Quality that encompasses the entire company
Continuous Improvement
Employee empowerment, quality circles
Benchmarking – best at similar activities, even if in different industries
Just In Time – requires quality of suppliers
TQM Tools – allow you to measure progress