دانلود رایگان پاورپوینت مطالعه کسب و کار(انگلیسی)

 GCSE Business Studies
Lesson Objectives
Starter
Customer Satisfaction
Benefits of good customer service
Customer satisfaction and good customer service…
How to secure repeat purchases
Exam Questions:
Mark Scheme

Customer satisfaction and good customer service…
…will result in repeat purchases. Every business wants their customers to return to them rather than choosing one of their competitors.

To ensure this happens the business but provide what the customer wants