Games for virtual team building
Outline
Motivation
Challenges to Virtual Teams
Approaches to address challenges
Virtual World & Games
Virtual Environment
Games Overview
Game 1 : Crossing the Ravine
Game 2: Tower of Babble
Game 3: Castle Builder
Game Process:
Design Decisions in Games
Design Decisions: World, Group
Design Decisions: Games
Roles
Conclusion

Roles:

Role ambiguity is a problem that arises in virtual teams due to the difficulty in disseminating and interpreting information and forming a shared mental model. Crucial to virtual team success is the ability of a team to determine the abilities of team members, establish the roles they will play on the team, and coordinate these roles.
Games were likely to be tested by IBM Software and hardware development employees and thus roles in the games were made based on this context.
In real world there is always a conflict of interest between planning and implementation team, to be precise designers and developers. Similar disparity we saw in Castle builder game where when designers cam up with plan but due to lack of blocks builders demanded changes of plan.
In Crossing the Ravine, all players have essentially the same charge.
In Tower of babble and crossing the ravine we saw another important role emerging that of helpers.