Solving Business Problems Using Mekko Graphics
Improve Customer Loyalty and Reduce Churn
Improve Customer Loyalty and Reduce Churn
Customer ChurnRevenue Churn Analysis (2009-10)
Customer ChurnControllable vs. Uncontrollable Behavior Drivers
Customer Behavior DriversBehavior Driver Detail
Improve Customer Loyalty and Reduce Churn
What does it mean?
Improve Customer Loyalty and Reduce Churn
So Now What?

Improve Customer Loyalty and Reduce Churn
Research has repeatedly shown that existing customers spend more, purchase higher margin products and services, and are more likely to refer additional customers.1

So, how do you avoid the high price of constantly replacing existing customers with new ones? Knowing the reasons why your customers are leaving you or spending less with you can help you to respond to issues and retain more customers.

Using Mekko Graphics you can examine revenue churn and determine the cause for controllable churn. Here is how…